“Why am I being charged?”
As you've opted to upgrade your membership to a premium plan on a website
supplied by SensateInc.net, you've been charged the applicable subscription fee(s). All charges
are specified at the time of confirming your upgrade.
“I'm trying to pay. Why is my card being declined?”
As banks perform routine checks on online dating transactions, these payments
can occasionally be 'suspended'. If you're having issues because of this, please contact your
bank to verify your membership and continue with your plan.
“How can I pay for my membership”
You can easily upgrade or amend your membership online at any time! Log in and
either use your Account Settings > Membership area, or click any of the upgrade points around
the site to choose the membership plan that suits you most.
“How do I cancel my premium subscription?”
You can to cancel or change any paid membership plan at any time online, and
resume your standard membership. Log in and visit your Account Settings area, where you'll be
able to follow the simple instructions to do this.
“I pay via my mobile phone provider. How do I cancel that?”
To cancel any mobile billing, text 'STOP' to 89595.
“What are the benefits of my VIP Membership?”
VIP members get fully-inclusive access to the site's premium features and
facilities. Each of these is designed to help ensure that you find exactly what and who you're
looking for online. Benefits include unlimited messaging, access to all photos and videos,
priority placement of your profile and content, unlimited search results, full insights into who
likes you, and much more!
Example Statement
